A named supervisor accountable for your site

What the supervisor does

Supervision is the difference between guards being present and guarding being performed.

• Shift briefings against your written post instructions
• Unannounced spot-checks, including night shifts
• First point of escalation for incidents and complaints
• Ownership of corrective action and report accuracy

Direct line, no queue

You have the supervisor's number and a management escalation contact behind it. You never have to explain your site layout to a stranger during an incident.

Continuity

The supervisor stays with your site. Continuity is what allows small anomalies — a new vehicle, a contractor who arrives too often, a gate left open — to be noticed at all.

Common questions

How often does the supervisor visit?

Frequency is set in the SLA, typically including unannounced night-shift checks in addition to scheduled visits.

Who covers the supervisor on leave?

A nominated second supervisor who is already briefed on your site takes over, so no handover knowledge is lost.